Contact US
We value our customers and are always here to assist with any inquiries, feedback, or concerns. Whether you’re looking for more information about our products, need assistance with your order, or have suggestions on how we can improve, we would love to hear from you.
Our dedicated customer service team is committed to providing you with the best possible shopping experience. No matter how big or small your question may be, feel free to get in touch with us. We are always happy to help you make informed decisions when choosing the perfect items from our collection.
Here are some common reasons you might need to contact us:
- Product Information: Need more details about a specific item? We’re happy to provide in-depth product descriptions, material information, care instructions, and more to ensure that you are completely confident in your purchase.
- Order Status: Curious about the status of your recent order? We can provide you with updates on processing times, shipping information, and delivery estimates.
- Returns and Exchanges: If something isn’t quite right with your purchase, don’t worry. We’ll walk you through the return or exchange process and make it as smooth and straightforward as possible.
- Feedback and Suggestions: Your input is incredibly valuable to us. If you have suggestions on how we can enhance your shopping experience or improve our products, we are eager to hear from you.
To get in touch with us, simply send an email to the address below, and we’ll do our best to respond within 24 hours:
Email:
sumptuousbag@gmail.com
whatsapp：8615622586748
We aim to offer prompt, helpful responses and strive to resolve any issues or answer your questions as quickly as possible. Your satisfaction is our top priority, and we will work hard to make sure that your experience with us is exceptional from start to finish.
Thank you for choosing us, and we look forward to assisting you!
